top of page

Customer Testimonials

Trusted by Contractors, Surveyors & Industry Professionals

At New England Laser, our reputation has been built on precision, reliability, and a commitment to exceptional service. For decades, contractors, surveyors, engineers, and construction professionals have trusted our team for high-quality surveying equipment, construction lasers, calibration services, and technical support.

We understand that accuracy and reliability are essential on every project. That’s why our team works closely with customers to ensure their equipment performs at the highest level. From helping professionals choose the right surveying technology to providing expert repairs and calibration services, we take pride in delivering solutions our customers can depend on.

NEL Photos (Social Res) (3 of 31).jpg

What Our Customers Are Saying

Our customers rely on New England Laser not only for equipment, but for the expertise and support that comes with it. Many of our clients return year after year because they know our experienced staff will go the extra mile to help them succeed.

Whether it’s fast turnaround times for equipment repairs, precise calibration services, or knowledgeable guidance on selecting the right construction lasers or survey instruments, we are committed to delivering a service experience that stands out in the industry.

A Service-First Approach

At New England Laser, we believe great service is just as important as great equipment. Every instrument we sell or service is inspected and tested to ensure it meets or exceeds manufacturer specifications before it reaches the jobsite.

Our goal is simple: provide contractors and survey professionals with the tools, support, and expertise they need to complete their work with confidence and precision.

Amazing customer service and genuinely wonderful, down to earth people. I specifically shopped local for my equipment because I knew I would need some support in the beginning as I learned to use a new instrument, and Gus had my back the entire time. Not only do they provide high quality products, but they are happy to answer questions and support you long after you walk out the door.

Caitline Banaszak

Jon was a huge help in deciding which 2d system to go with. Ultimately went with Unicontrol 2d. Got the hang of it quick, dead nut 13% slope didn’t check it until it was finished. This setup rocks.

Neil Hare

Jon at New England Laser has from day one been nothing but professional and forth coming with all my options. Absolutely no pressure to buy anything which loved and everyone I have had the pleasure to work with have been amazing and very knowledgeable. The service received puts any company I've ever delt with to shame and I mean this in any industry. Thank you for everything and looking forward to growing our business with the help of New England Laser !

Kyle Rosa
Infinity Trucking of New England Corp.

Jon, Alan and team are awesome. Fair pricing and very attentive. We set up the idig system on 3 machines with them a few years back and recently set up a gnss rover/base station system with them. They have become a service partner of ours not just a dealer and we recommend them to anyone in the industry.

Andrew Becker
The Becker Companies

John and Gus from New England Laser kicked butt on getting my three excavators setup with the IDig 2d Grade Control system. They have been responsive, communicative and overall a pleasure to work with. I would recommend them to anyone.

Dana Cabrera
Mountain Trailworx LLC

 I have used this company for several years purchasing construction lasers and the latest I dig for my excavator. This has saved a lot of time and most times eliminates a second person. Support is always a phone call away to help with problems. Great group of people.

John Downing
John Downing Excavating

New England Laser and Transit did an outstanding job for us, in setting us up with our first robotic total station. They came to us to meet twice to demo the equipment and then delivered our robotic total station to a job where Gus worked alongside us and trained us how to use. Now we’re off to the races! Thanks so much!

Jon Harrington
Harrington Civil Engineers Inc

Great guys to work with for our new IDIG system. They spent plenty of time going over the system with us and also are always a call or text away when I have question no matter the time.

Thomas Lawlor
Thomas Lawlor & Sons Construction

United has been using New England Laser since 1998. They have been a partner in supplying all our grade control needs including training and support. The staff has the depth of knowledge that comes from years of experience. If you are looking for a company that puts your needs first I encourage you to call the crew at New England Laser.

Cary Whipple
United Construction Co.

We have been purchasing all of our site control equipment here for years. They are very helpful and responsive to our needs!  

Greg Blanchard
Blanchard Contracting

Jon was super easy to deal with. I gave them a call and I had the IDig System installed a week later. I had a few very minor problems/questions, Jon drove 2 hours south to help me out. Customer service is unmatched!!

Conor Hall
C.M Hall Contracting

We have used New England Laser for the past 20 years and their attention to detail and willingness to help is unmatched. We highly recommend them!

Joe DiBernardo
DiBernardo Associates

A Very good customer support company. Have questions? they have solutions. A real pleasure working with the team at New England Laser.

Peter Fischer
Fischer Plowing & Excavation 

My experience with New England and Transit has been a complete pleasure. They sell quality equipment that is backed by top notch service and a friendly and knowledgeable staff.

Les Shuman
GeoMax

Working with New England Laser was awesome they were very prompt and very helpful with any questions I had even after the install process. Always ready to help out and teach you. Great service would recommend!

Jake Surdam
JFS Property Care

New England laser has a solid support and service in the New England Area. They are very knowledgeable in many aspects of the industry such as Survey and construction and carry a very nice selection of products. The guys take really good care of their customers too, making it easy to make business with them again. They are a family owned business with a lot of years in the market.

- More specific items they carry are GNSS, Total Stations, Construction lasers and 3D machine equipment.

Mariana V.
GeoMax

Fantastic staff with a ton of real world, in the field experience. They know their products in and out.

Jody Peters
GeoMax

I’ve bought a rotary laser and machine grade control through these folks, and so have colleagues, and we always had great experiences and excellent communication.

Shelby Howland
Village Earthwright
loader,gif
bottom of page